Frequently Asked Questions

CarLink has two convenient locations:

• Morristown, NJ: 140 Ridgedale Ave Morristown NJ 07960
• Fort Myers, FL: 3322 Fowler Street Fort Myers FL 33901

CarLink proudly offers inclusive financing solutions catering to a diverse range of credit scores. Financing with CarLink streamlines the entire process, ensuring a faster and easier experience from application to driving off in your new vehicle. Whether you have good credit, fair credit, limited credit history, or even face credit challenges, CarLink’s dedicated finance team is committed to securing the right financing option for you. When you walk into your bank for a loan, you only hear their options. At CarLink, our access to multiple lenders allows us to find the best terms and pass the savings on to you. For those with good credit, CarLink provides access to a network of prime lenders with competitive interest rates and favorable loan terms. For individuals with fair, limited, or challenged credit, CarLink’s commitment remains unwavering, with personalized payment plans, a wide network of lending partners, and transparent communication. These options not only facilitate vehicle ownership but also contribute to credit rebuilding. Start your journey at CarLink by exploring our inventory, applying online, and consulting our experts, as we work together to help you acquire a quality pre-owned vehicle. If you would like to get started, click here

CarLink is dedicated to transparent and straightforward pricing, with a single fee: either a $799 documentation fee at our Morristown NJ location or a $1495 pre-delivery service fee at our Fort Myers FL location. Unlike other dealerships, we prioritize simplicity by excluding certification fees, finance and trade assistance fees, destination, loan processing charges, etching, and other various charges. What you see online is exactly what you’ll pay – no hidden surprises. In fact, our commitment to transparent pricing often results in substantial savings, often amounting to thousands of dollars when compared to other dealers who have a knack for sneakily adding fees at the last minute. It’s worth noting that, in addition to our pricing, you’ll also need to consider state sales tax and registration fees based on your state of residence.

Whether you choose to pay by cash, check, or opt for financing, the price you see is the price you’ll pay. Unlike some dealerships that may adjust prices based on payment methods or even charge fees if you don’t finance with them, CarLink ensures that everyone receives equal treatment and a consistent, honest pricing experience.

CarLink takes pride in serving customers from all 50 states, offering a seamless car-buying experience regardless of your location. For out-of-state buyers, we go the extra mile by assisting with sales tax, registration, and license plates, ensuring a hassle-free process. Our reach extends nationwide, with frequent sales to customers across the country. We’re also well-equipped to coordinate vehicle shipping, making the process even more convenient for you. Since sales tax calculations vary across states, we recommend reaching out to us for precise numbers specific to your state.

Trading in your current vehicle at CarLink offers a seamless process with the added advantage of potential sales tax savings. What sets us apart is our commitment to providing competitive trade-in values—we’re dedicated to offering excellent trade-in deals. Our experienced appraisers thoroughly evaluate your vehicle’s condition and value, ensuring that you receive a fair and attractive trade-in value. This value can then be applied as credit toward your new vehicle purchase, potentially resulting in lower taxable amounts and sales tax savings.

At CarLink, you have the convenient option to sell your car to us even if you’re not purchasing a vehicle from our inventory. Our streamlined process ensures a hassle-free experience: our skilled team will assess your car’s condition and promptly present you with a competitive offer, cutting you a check on the spot. With the entire process taking under 20 minutes, we prioritize your time and convenience. What’s more, we handle any existing loan payoffs, simplifying the transaction even further. Whether you’re upgrading or simply selling, CarLink is your straightforward solution for selling your car while benefiting from our efficient, on-the-spot payment, and comprehensive service.

CarLink goes the extra mile to ensure your peace of mind by offering warranties on many of the vehicles we sell. Additionally, we provide the option to further safeguard your investment with extended service contracts. Through partnerships with reputable companies like Ally, we offer these service contracts to provide you with extended coverage and protection beyond the standard warranty period. This means that when you purchase a vehicle from CarLink, you’re not only gaining a reliable and quality pre-owned vehicle, but you also have the opportunity to enhance your ownership experience by opting for extended coverage that aligns with your needs.

Once you’ve selected your vehicle and are fully committed, CarLink requires a down payment to mark the vehicle sold and take it off the market exclusively for you. Kindly reach out to CarLink via phone 844-274-2277 to leave a deposit. Once your deposit is received, our staff will assist you in coordinating the necessary paperwork and finalizing the details for either vehicle pickup or delivery.

Scheduling a test drive with CarLink is a straightforward and pressure-free process designed to accommodate your preferences. To get started, simply visit our website and browse our extensive inventory of vehicles. Once you find a vehicle that interests you, select the “Schedule a Test Drive” option. From there, you can choose a convenient date and time that suits your schedule. This user-friendly online tool allows you to take control of your test drive experience and ensure it fits seamlessly into your plans.

Alternatively, you can reach out to us directly by calling 844-274-2277 to make an appointment for a test drive. Our friendly and knowledgeable staff will assist you in selecting a suitable date and time, accommodating your needs and preferences.

At CarLink, we take pride in our no-pressure approach to the test drive process. We understand that purchasing a vehicle is a significant decision, and our priority is to provide you with a relaxed and comfortable environment. When you arrive for your test drive, you’ll experience a pressure-free atmosphere where you can explore the vehicle at your own pace, ask any questions you may have, and make an informed decision without feeling rushed or pressured. Our dedicated team is here to provide guidance and information, ensuring that your test drive experience aligns with our commitment to delivering exceptional customer satisfaction.

We typically do not hold vehicles with a deposit. Each vehicle in our inventory is unique and we cannot predict when customers might arrive to make a purchase. However, if you’re traveling to our location for a specific vehicle, we’re more than happy to work with you to temporarily reserve the vehicle you’re interested in. To ensure availability, please communicate your travel plans with us in advance, and we’ll make every effort to accommodate your needs.

CarLink takes pride in its comprehensive approach to customer service, extending beyond the initial purchase. Whether you bought your vehicle from CarLink or not, our dedicated service departments are here to ensure your vehicle remains in top condition. We offer seamless servicing for all vehicles, providing maintenance, repairs, and support to keep your vehicle running smoothly.

One of the key benefits of choosing CarLink is our commitment to hassle-free service, especially if you have an extended service contract. Our service process is designed to be seamless and convenient, making it easy for you to schedule appointments and get the necessary maintenance or repairs done. If you have an extended service contract, our team will work closely with you to ensure that you fully leverage the benefits of the contract, providing you with peace of mind and helping you navigate the entire service experience.